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Emergency Alert

Phone outage

Campus is open today, Aug. 12, however, the main switchboard remains out of service. 

To reach Augustana, call 309-794-7711. 


Virtual appointments available at many offices

July 28, 2020

Virtual appointments now are available at many campus offices. When possible, students and families should use this service instead of going into offices.

Business Office 

To set up a virtual appointment, email or call 309-794-7390 or 309-794-7454.

Students can ask questions and learn about their accounts, billing dates, online bill pay, tuition and fees, refunds, insurance and other topics.


Augie Choice and International & Off-Campus Programs: Virtual appointments may be set up between 8 a.m.-4:30 p.m. weekdays through Handshake.

Virtual drop-in appointments will be available from 1-3 p.m. Monday, Wednesday and Friday beginning Aug. 31.

Contact Pedro Bidegaray for study away, and Beth Ford for Augie Choice and study away.

Financial Aid

To set up a virtual appointment, email or call 309-794-7449 or 309-794-7207.

Students can ask questions about financial aid, including questions related to the FAFSA, verification and loan processing.

Information Technology

Some staff members are working remotely while others are on campus. Services are available from 8 a.m.-4:30 p.m. Monday-Friday. For assistance you can:

• Go to to submit a work order

• Email

• Request a virtual meeting/training time with Kristina Zimmerman, Wendy Ramsdale or Shawn Beattie.

• Stop by virtual office hours through Google Meet from 9-10 a.m. Tuesday and Thursday. (See your Google calendare.) (You also may call into ‪(U.S.) +1 219-472-9616‬ PIN: ‪749 478 602‬#).


The staff is working remotely, but services are available from 8 a.m.-4:30 p.m. Monday through Friday. Email (Voicemail will not be returned as quickly as email.)

Or stop by virtual office hours through Google Meet from 9:30-10 a.m. Monday-Friday. (Students also may call in to 929-266-1470 pin: 910 453 840#)