Skip to main content

Contact Us

Have a question about the library? Need research help? Contact us in any of the following ways:

Ask A Librarian/Research Assistance

Contact a librarian in any of the following ways:

Chat: via the chat box on the main library page

Chat box picture






  • 309-794-7206

Make an appointment for in-depth research help:

Working on a complex assignment?  Have you hit a dead end in your search for resources?  We are here to help you!

Click here for more information and to schedule a 30-minute, one-on-one appointment with a librarian.

You can also visit the Research Help Desk on the 2nd floor during any of our open hours (listed below) to receive individual help.  If you need assistance from a Special Collections librarian, please refer to their contact information.

Research Help Desk hours:

Monday: 10:00 a.m. - 4:00 p.m. and 6:00 p.m. - 10:00 p.m.
Tuesday: 10:00 - a.m. - 4:00 p.m. and 6:00 p.m. - 10:00 p.m.
Wednesday: 10:00 a.m. - 4:00 p.m. and 6:00 p.m. - 10:00 p.m.
Thursday: 10:00 a.m. - 4:00 p.m. and 6:00 p.m. - 10:00 p.m.
Friday: 10:00 a.m. - 4:00 p.m.
Sunday: 6:00 p.m. - 10:00 p.m.

(The research help desk is staffed only while classes are in session. The above hours apply during semesters; J-term hours may vary.)

General Library Contact information


  • Mailing: Thomas Tredway Library, Augustana College, 639-38th Street, Rock Island, IL 61201
  • Actual: 3435-9 1/2 Avenue, Rock Island, Illinois  The library is located within the Gerber Center for Student Life.



  • Circulation & I-Share (check-outs, fines, book renewals, etc): 309-794-7310
  • Interlibrary Loan (ILLIAD): 309-794-7585
  • Research: 309-794-7206
  • Special Collections: 309-794-7643