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Business Office

The Business Office is on the second Floor of Sorensen Hall. It is open from 8 a.m.-4:30 p.m. weekdays.

Virtual appointments available

Students may visit Sorensen Hall in person to talk to a representative of the Business Office.

To set up a virtual appointment, email studentaccounts@augustana.edu or call 309-794-7390 or 309-794-7454.

Student resources

Student accounts: billing and payments

Learn how and when to make payments, and set up payment plans. For assistance, email studentaccounts@augustana.edu or call 309-794-7390 or 800-798-8100, ext. 7390.

Students who are making online payments will do so by logging into their Arches accounts.

Parents or guardians (Authorized Payers) making online payments will go directly through Transact.

Schedule of student charges

Academic year 2020-21

Academic year 2021-22

Refund policy

Insurance information

All students automatically are enrolled in the school-sponsored plan through Gallagher Student Health & Special Risk. Students have the option of opting out of this coverage.

Frequently asked questions

Parking permits

Student forms

Direct deposit ACH authorization form (fillable)

The Division of Finance and Administration is focused on serving students and supporting Augustana's mission. With a focus on moving the college forward, staff in this division work as stewards of the college's financial and physical resources, and deliver support services to the campus community.

The Division of Finance and Administration is responsible for accounting and financial services, facilities services, human resources, information technology, dining and other auxiliary services.