Refund and withdrawal policy
An application fee of $100 and a program deposit of $200 are required to submit an application for off-campus study, whether it's a domestic or international program. The fee and deposit, totaling $300, is collected in the final stages of the online application through one payment transaction and can be made using credit or debit. To pay the $300 via cash or check, students will need to save their online application without submitting it and hand deliver the money to the business office, located on the second floor of Sorensen Hall. Once the payment has been processed students will receive notification that their application has been received.
A refund of the $200 deposit will be given to any student accepted into a program who then withdraws prior to the refund guarantee deadline.
Application and refund guarantee dates (programs running July 2020-June 2021)
Summer language programs
Application period: November 18, 2019-February 28, 2020
Refund guarantee deadline: April 1
Fall semester and January term programs
Application period: November 18, 2019-February 28, 2020
Refund guarantee deadline: May 31
Spring semester and June programs
Application period: November 18-February 28
Extended application period: February 29-September 25, 2020
Refund guarantee deadline: Aug. 1
As of the refund guarantee date, the college will begin to make nonrefundable deposits for airfare or other program expenses, funds which are not recoverable should a student withdraw. For this reason a full refund is not possible after this date, except in the case of faculty-led J-term programs, in which a refund of the $200 deposit and any subsequent payments will be granted to a student withdrawing after the refund guarantee deadline if that student’s position in the roster is replaced by another student from the alternate or waitlist for the given program. This option is not available for summer or semester away programs.
After the refund guarantee date, for semester and summer programs as well as any J-term programs without an active alternate or waitlist, the withdrawing student will receive all monies minus the following:
a. Any non-refundable deposits made to program partner organizations, sponsors or travel providers.
b. Any “shared” or “fixed” costs on faculty-led programs. These costs are those program expenses which are shared equally by all student participants and are not billed to the program on a per-student basis. This includes the shared expenses of faculty travel and compensation, and any group-billed program components that are not specified as a per-student fee.
In the event that a student withdraws from the program after the refund guarantee date (and the nonrefundable charges are greater than the initial $200 deposit or any subsequent payments), the student will be billed for the total of nonrefundable charges and shared costs. Failure to make these payments after a program withdrawal can lead to an administrative block on college functions such as registration or availability of official transcripts to employers or graduate schools, until such time as the debt is paid to Augustana College. There is no change to this policy as a program nears its departure date or as later payment dates pass, except that the charges deemed to be nonrefundable are likely to increase as a program nears its departure date.
Students who are removed from a program prior to departure by Augustana College due either to a change in their academic eligibility or in response to a disciplinary concern are treated as any other withdrawal and these students are responsible for all program fees or charges as outlined above. This includes any student whose cumulative GPA drops below minimum program requirements, students who are placed on probation or suspension due to honor code violations or who are deemed unfit to travel by the dean of students office due to drug, alcohol, Title IX, or other disciplinary violations of the Code of Conduct.
Students who are forced to withdraw from a program prior to departure but after the refund guarantee deadline due to a medical or mental health emergency or at the recommendation of a physician or mental health professional, may obtain a full refund of all charges, minus the initial $300 deposit, but are required to provide an affidavit or letter of endorsement from their physician or mental care professional, attesting to their professional recommendation that the student not travel. Failure to provide this statement of support for the withdrawal on medical or mental health grounds at the time of withdrawal will result in students being charged all nonrefundable and shared costs.
In the event that a student must end participation in the program due to medical or mental health concerns at some time during the program itself, the college would retain an amount to cover the non-refundable costs already expended on behalf of that student as well as the student’s portion of the fixed costs. Students who elect to terminate their participation in a program reasons other than mental or physical health concerns, as well as those who are removed from a program for disciplinary reasons, will receive no refund of charged program expenses and will be charged any additional costs associated with their adjusted itinerary and early return to the United States.
How to withdraw
If a student chooses to withdraw from this program, the student must send an email message to the international and off-campus programs office (IOP) at firstname.lastname@example.org. A copy of this withdrawal notification should be provided to the faculty director of the program in those cases when the program is a faculty-led January, June or summer program. The withdrawal date will be considered the date when this email withdrawal request is received. Upon receipt of the withdrawal notice, the director of IOP will contact the business office to authorize the appropriate refund.