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How to request support

Please submit this form to request assistance from the Office of Communication and Marketing.

The time frames listed below are estimates. The Office of Communication and Marketing's primary focus is on helping recruit new students. If your project does not directly impact Admissions, it could require more time. Giving as much advance notice as possible is appreciated. 

Time from project confirmation* to delivery:  

  • Print pieces, promo items, videos: up to 30 business days depending on project specifications
  • Digital content, events, web updates that are not timely: up to 20 business days depending on project/event
  • Social media strategy/content, press releases, photography: 10 business days

*You will receive an automated request summary when you submit the form. One of our team member will reach out within two business days to confirm the project and establish the project timeline.


If you have news, send it to sharenews@augustana.edu! We love hearing about the achievements of our alumni, students and faculty.