Request C&M support
Looking for a routine resource?
Not every communication need requires a C&M request. Find tools and guidance for using the Augustana brand, reaching audiences, promoting events, creating branded materials, managing web content, working with media and planning distribution.
Direct paths
- Share news or expertise: sharenews@augustana.edu
- Submit a simple website correction
- Use logos and brand assets
- Reserve campus space
Submit a request for support
The strongest requests begin with a clear audience, action and institutional purpose. Share those, then C&M will determine the appropriate support path and next step.
Use the form linked below to propose new communication and marketing work.
Before you submit
Be ready to answer:
- Who needs to do what? Name the audience and the action, belief or decision you need to create.
- What Augustana priority does this advance? Connect enrollment, giving, reputation or another institutional priority.
- Why now? Give the decision moment or event date and explain what drives the timing.
- Who owns the initiative and approvals? Identify the campus partner responsible for subject matter, decisions and overall execution.
- Where could C&M expertise strengthen the work?
How requests are reviewed
When reviewing proposed work, C&M considers the audience action, connection to Augustana priority, the role C&M can appropriately play, readiness, timing and available capacity.
A request may be:
- Led by C&M when the work directly advances a priority enrollment, giving or reputation goal. C&M-led work may be shaped or re-scoped beyond the initial proposal.
- Guided by C&M when a partner-owned strategic initiative would benefit from targeted communication expertise or specific execution support.
- Equipped by C&M when the work can move effectively through a template, guide, standard or self-service resource.
- Declined or redirected when the work does not connect closely enough to current priorities or C&M has no appropriate role.
You do not need to determine whether C&M should lead, guide or equip the work. C&M will identify the appropriate support path after reviewing your request.
Scope and timeline will be confirmed. Timing depends on strategy, audience, readiness and complexity.
What happens after you submit
You will receive an automated summary after submitting the form. Within 6 business days, C&M will confirm the next step, request clarification or direct you to a resource or alternate path.
Work begins after the request, ownership, support path and timeline are clear.