Viking Connections: Nicole Gordon
Nicole Gordon leads customer communication strategy for the claims department at Allstate Insurance. Her team supports the creation of automated emails and texts, letters, eSignature and customer chat.
"I would love to connect with current students and provide any guidance I can from working at a large corporation for the past 13 years. I work in a highly regulated industry that is in the midst of a digital transformation. I have led delivery and design teams and I’m happy to share experiences and advice."
Graduation year: 2006
Majors: Political science, communications
Campus activities: College Democrats, Sigma Pi Delta, Student Government, Observer
• Best way to contact: Email
