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Wireless internet access on campus

Map of the Wireless Access Points at Augustana. Shows where wireless access points are located and which brands are used.
Map of the Wireless Access Points at Augustana. Shows where wireless access points are located and which brands are used.

Wireless internet access is available in all campus buildings. To learn about our policy about student wireless devices, click here.

What you need to know to access our network

Your device will need to be wireless-ready - all new laptops are.

Then you will need to locate a WiFi hotspot. A hotspot provides access to the school's network. As many as 50 devices can access a hotspot from a distance up to 100 feet.

On most computers you may have to click the icon for your wireless card on your screen. Just choose the one you wish to connect to. Our network IDs are:

  • OpenAugieWiFi - Unencrypted. Use AugieWiFi(Secured) when possible.
  • GuestsofAugustana - For guests
  • GameConsolesAC - For game consoles
  • AugieWiFi(Secured) - Encrypted and secured with Augustana network authentication.

Revised 8/8/18

Set up OpenAugieWifi and AugieWifi(Secured) networks

Step 1: Register your laptop/desktop on OpenAugieWifi

Important tips for registering your devices (read first)

  • Set up the OpenAugieWifi before you try AugieWifi(Secured).
  • The first time you connect to Augustana's wireless network, you will need to register your device by filling out basic information and entering your Augustana login and password. Then you will need to reboot.
  • Make sure to register your computer first, because it may need to be registered in order to register your mobile devices.

The following instructions are for student and staff desktops, laptops, and mobile devices. You can find guest instructions and instructions for devices that cannot access the Open or Secured networks in the sections below.

  1. Connect to OpenAugieWifi.
  2. You should be automatically forwarded to our netreg page.
    • If you are not automatically forwarded to the Netreg page, please open a browser and go to netreg.augustana.edu/bouncer or try to go to a page that isn't cached on your computer (one that you don't normally go to).
  3. Click Login
    Note:     If you have trouble logging in, you may need to manually register the device. Instructions can be found here.
  4. Sign in with your username (all lowercase letters and no @augustana.edu) and password.
  5. Reboot your computer.
  6. Wait 15 minutes and you should be registered.

Note: If you have registered your device, have waited 15 minutes, and you still are asked to register it again, your device may be set to randomize your MAC address. You can turn this feature off on your settings. You can find those instructions in the next step.

Step 2: Register your wireless devices

Similar to when you registered your laptop or desktop, you need to set up the OpenAugieWifi on your mobile devices first.

iOS instructions

Connect to OpenAugieWifi

Turn off "Private Wifi" and "Auto-login" for OpenAugieWifi
  1. Go to the main Settings
  2. Choose Wifi
  3. Go to the OpenAugieWifi network and press the information button (an "i" in a circle)
  4. Turn off Auto-login
  5. Go down to the "Private Address" section and turn that setting off
  6. Tap on Join This Network
  7. When the Netreg login screen pops up, choose Cancel at the top right of the screen and then choose Use Without Internet
  8. Get out of settings and go to the Safari or Chrome app. Type in netreg.augustana.edu
  9. Sign in with your username (all lowercase letters, no @augustana.edu) and password

Note: At this point you will be registered with our network, but you will want to proceed to get connected to our secured network.

Connect to the secured network

  1. Begin AugieWifiSecured setup.
    • If you just finished step 9 of Connecting to the OpenAugieWifi, click on Connect your wireless device
    • If you were already registered to the OpenAugieWifi, go to connect.augustana.edu/activate.
  2. Sign in with your username (all lowercase letters, no @augustana.edu) and password.
  3. Download the prov file.
    Note: Some users have been experiencing an issue where they cannot open the prov file on iOS. Please stop by ITS if you are having issues with this step.
  4. Tap on the install link.
  5. Go to your Settings and tap on Profile Downloaded
  6. Click Install.
  7. Put in your passcode.
  8. Tap on Install.
  9. Tap on Install.
  10. Go to your main settings.
  11. Go to Wifi settings.
  12. Tap on the "i" with a circle around it next to AugieWifi(secured).
  13. Turn off Private Address.
  14. Tap Join This Network.
  15. Tap on Trust.

On Android, turn off "Randomized MAC address"

Connect to OpenAugieWifi

Turn off "Randomized address" and "Auto-login" for OpenAugieWifi

This is often under "Privacy" in the "Network Details" section of your settings.

Alternatively it may be under the WiFi network's Advanced Settings:

  1. Go to your main settings
  2. Go to Wifi
  3. Locate OpenAugieWifi in the list of wifi networks and click on the Settings button (looks like a gear)
  4. Turn off Auto reconnect
  5. Tap on Advanced or View More
  6. Under "MAC address type," choose Phone MAC.
  7. Tap Save
  8. Tap on the notification that says Sign in to OpenAugieWifi
  9. Tap on the 3 dots on the top right of the screen and choose Use this network as is
  10. Get out of settings and go to the Safari or Chrome app. Type in netreg.augustana.edu
  11. Sign in with your username (all lowercase letters, no @augustana.edu) and password

Note: At this point you will be registered with our network, but you will want to proceed to get connected to our secured network.

Connect to the secured network

  1. Begin AugieWifiSecured setup.

    • If you just finished step 9 of Connecting to the OpenAugieWifi, click on Connect your wireless device
    • If you were already registered to the OpenAugieWifi, go to connect.augustana.edu/activate.
  2. Sign in with your username (all lowercase letters, no @augustana.edu) and password.
  3. Download the prov.apk.
  4. Open the file.
    • Your phone will probably ask you to allow it to install apps from unknown sources. You should turn this on at this point, but you will want to turn it off once the app is installed. If you have any questions about this, please stop by ITS.
    • You may need to try opening the file again if you had to go into your settings. If that is the case, the file should be in your downloads folder.
  5. Tap Install.
  6. Tap Open.
  7. Tap the on/off switch (this may take some time to actually turn on).
  8. Go back to Settings and turn off installation from unknown sources.
  1. Connect to OpenAugieWifi.
  2. You should be automatically forwarded to our netreg page.
    • If you are not automatically forwarded to the Netreg page, please open a browser and go to netreg.augustana.edu/bouncer or try to go to a page that isn't cached on your computer (one that you don't normally go to).
  3. Click Login
    Note:     If you have trouble logging in, you may need to manually register the device. Instructions can be found here.
  4. Sign in with your username (all lowercase letters and no @augustana.edu) and password.
  5. Reboot your computer.
  6. Wait 15 minutes and you should be registered

Step 4: Set up AugieWifi(Secured)

Set up the App/Profile on your device

Make sure to connect to OpenAugieWifi and register your device first.

  1. Go to connect.augustana.edu/activate
  2. Sign in with your username and password (make sure that your device doesn't automatically capitalize your username/password).
  3. Download the app/profile
    Note: This will raise some security flags, because this file is made specifically for you. It is safe to install this app/profile, but don't ignore these warnings if you see them while installing something else on your device.

Windows computers:

  1. Download the prov.exe file.
  2. Run the prov.exe file.
  3. A warning will pop up. Click on More info and then Run Anyway.
  4. Run the file.

Mac computers:

  1. Download the prov.mobileconfig file.
  2. Run the file.
  3. Click the Continue button to confirm that you want to install this file.
  4. Click Install.
  5. Confirm with your computer username and password.

iOS devices:

  1. Download the prov file.
  2. Note: Some users have been experiencing an issue where they cannot open the prov file on iOS. Please stop by ITS if you are having issues with this step.
  3. Tap on the install link.
  4. Go to your Settings and tap on Profile Downloaded
  5. Click Install.
  6. Put in your passcode.
  7. Tap on Install.
  8. Tap on Install.
  9. Go to your main settings.
  10. Go to Wifi settings.
  11. Tap on the "i" with a circle around it next to AugieWifi(secured).
  12. Turn off Private Address.
  13. Tap Join This Network.
  14. Tap on Trust.

Android devices:

  1. Download the prov.apk.
  2. Open the file.
    • Your phone will probably ask you to allow it to install apps from unknown sources. You should turn this on at this point, but you will want to turn it off once the app is installed. If you have any questions about this, please stop by ITS.
    • You may need to try opening the file again if you had to go into your settings. If that is the case, the file should be in your downloads folder.
  3. Tap Install.
  4. Tap Open.
  5. Tap the on/off switch (this may take some time to actually turn on).
  6. Go back to Settings and turn off installation from unknown sources.

Manual connection instructions for the AugieWifi(Secured) Network:

If you have any problems connecting to AugieWiFi(Secured) please try to connect to OpenAugieWiFi. If you're still having problems, please contact a member of ITS at helpdesk@augustana.edu or at (309) 794-7293.

Revised 8/8/18

Guests

GuestsofAugustana (Formerly ACGuestNet)

  • This network is for Augustana College guests, family, friends etc. that may visit.
  • This network is an open system with internet access only, with no access to our internal network resources.
  • Once connected to GuestsofAugustana, it will ask them to login with their email address once a web browser is opened.
  • Users will then have 1 day of internet access before the system will then require them to re-login with their email address every 24 hours for continued internet access.

Revised 2/23/18

Game Consoles

GameConsolesAC

This network was created specifically for students to connect their Smart TV's, Game Consoles, Rokus, etc. to the wireless network. To register your device on the network:

  1. Find the MAC address of the device
  2. Go to the Self-reg page
  3. Choose you device from the dropdown
  4. Type in your MAC Address
  5. Click on Register your device